Kabir’s Dohas: A Charter for All Public Servants/ Officials
Once, in a high-profile gathering, I was asked to speak on any subject of my choice.
When I mentioned “Kabir and Public Service,” the organisers were understandably unsure. A colleague gently suggested I choose something more conventional, asking, “What does Kabir really have to do with administration?” It was a fair question. I’m no scholar of Kabir, only a student of what he taught. But I felt that without speaking of truth and service , the things Kabir lived for , I wouldn’t be able to speak from the heart.
So, with some reluctance on their part and a lot of gratitude on mine, permission was given.
Upon conclusion of the address, a senior retired bureaucrat approached me. His words have remained with me. “You have opened my eyes,” he said. “I have heard something quite extraordinary. This is Kabir, and yet I have never heard him thus.”
That exchange brings to light the very lacuna this write-up seeks to address. We instruct public servants exhaustively in law, procedure, and financial propriety. We seldom, however, instruct them in conscience. Kabir supplies what statute cannot: a moral grammar for the exercise of discretion. He does not replace the rulebook. He animates it.
In the text that follows, I have sought to present selected Dohas not as devotional verse, but as an administrative ethic ; a charter of trusteeship, impartiality, integrity, prioritisation, craft, and humility. For if bureaucracy is indeed the nervous system of the state, then it requires not only structure, but soul. And in that regard, Kabir remains our most exacting, and most humane, instructor.
I have always held that bureaucracy is the nervous system of the state. When it works with discipline and integrity, citizens are able to access rights, services, and justice as intended. When it falters, the delivery of public good suffers. Kabir never held office, yet his Dohas offer one of the most enduring frameworks for a service culture in India. In two lines he cuts through ego, reminds us of purpose, and restores attention to duty. This is that manual , not for any one cadre, but for every public servant: clerk, constable, teacher, nurse, engineer, officer. It is not service-specific. It is human-specific. And it is precisely this basic grounding in humility, honesty and accountability that keeps institutions responsive and credible.
I. The Chair Is Not Yours: Detachment as First Duty
"Udd jaayega hans akela, jag darshan ka mela"
(The swan flies alone. The world is only a fair to witness. )
Trait: Trusteeship
The desk, stamp, vehicle, power and authority are the Mela. You are Hans. Tenure ends. Transfer orders arrive. Retirement arrives. What remains is what you did in the Mela. A Panchayat Secretary who mutates land records in 7 days instead of 70 understands this. A station House Officer who registers FIRs without “Suvidha Shulk” understands this. The Hans takes nothing except reputation as it flies away.
"Maati kahe kumhar se, tu kya rondhe mohe,
Ek din aisa aayega, main rondungi tohe"
(Clay says to potter: why do you pound me? A day will come when I shall pound you. )
Trait: Accountability & Humility
The citizen is Maati. You are Kumhar today. You pound with delays, bribes, rudeness.But remember the 'Ek din' comes ; vigilance, media, court, or simply history. The Maati pounds back. Act as though the clay is alive. Because it is. Every file you touch is someone’s homelessness, unpaid hospital bill, a relief or hope ,all waiting for your signature.
"Rehna nahin des veerana hai"
(This land is not for staying. It is a willderness.)
Trait: Urgency of Service
'Veerana' is the queue outside the ration shop, the poor child with TB, and the farmer waiting for compensation. You won’t have 'Rehna' permanently here . The assignment and the post is temporary. But the 'Veerana' is permanent unless you do it today. Your “Come next week” turns wilderness into desert.
2 The Bazaar Test
"Kabira khada bazaar mein, sabki maange khair,
Na kahu se dosti, na kahu se bair"
(Kabir stands in the market wishing good for all. Friendship with none, enmity with none. )
Trait: Impartiality & Rule of Law
The Bazaar is your PHC, Tehsil, Ward Office, Police Station. The MLA telephones. The contractor telephones. The woman from the Basti pleads. Your "Khair" is for all, not for the caller. This is Article 14 without the Latin. BPL selection, tender awards, beat policing ; if you pick sides, you leave the Bazaar and become a shopkeeper.
"Sadhu aisa chahiye, jaisa soop subhay
Saar-saar ko gahi rahe, thotha dei uday"
"Be like a winnowing basket. Keep the grain, blow away the chaff. '
Trait: Judgement & Discretion
Every rule has Saar and Thotha. A widow missing one document is "Saar." A builder with 18 documents but no land is "Thotha" . Use "Soop Subhay" . The General Clauses Act allows you to interpret for justice. Blow away the chaff. Keep the citizen.
"Dukh mein sumiran sab kare, sukh mein kare na koye
Jo sukh mein sumiran kare, to dukh kahe ko hoye"
(In sorrow all remember duty. In joy, none does. If you remembered in joy, sorrow would not come. )
Trait: Preventive Governance
Desilting drains in April is "Sumiran" in Sukh. Waiting for July floods is "Dukh" . Vaccinating in January is "Sumiran" . An outbreak in March is "Dukh" . Good bureaucracy remembers duty when files are calm, not just when cameras arrive.
3.Maya in the Government Office: Corruption, Complexity, Optics
"Maya maha thagni hum jaani
Nirgun phansi liye khadi, sagun se laptaani"
(I know Maya, the great cheat. She stands with a noose of the formless, tangled with the formed. )
Trait: Integrity & Systems Vigilance
Maya is “Chai-paani” and also “the matter is under process.” Sagun maya: a Diwali hamper from a contractor or a proposed borrower to a bank manager . Nirgun Maya: 43 signatures for a death certificate. Maya hangs citizens with 'Phansi'. 'Hum jaani'means social audit, faceless assessment, geotagging, and saying no. If a file moves only after a call, Maya has won.
For Kabir, Saguna Maya denotes the illusion of wealth, power, and material comfort that misleads individuals and diverts them from truth and ethical conduct. In “Maya maha thagni hum jaani”, he describes Maya as the great deceiver, ensnaring people through greed and attachment. Within offices , this finds expression in corruption, where the pursuit of money and position erodes integrity and compromises public duty. Kabir’s insight is therefore not only a call for renunciation, but a reminder to perform one’s responsibilities with vigilance, lest Maya obscure the foundational purpose of service.
"Mun na rangaye, rangaye jogi kapda"
(You do not colour your mind, yet you colour your robe like a yogi. )
Trait: Authenticity Over Optics
A Swachhata selfie while your office toilet is blocked ; 'Ranga Kapda'. A plantation drive while compensatory afforestation files rot ,Ranga Kapda. Colour your ,'Mun': do the transfer, clear the pension, inspect at night. Then wear whatever robe you wish. Citizens see through dye.
"Chaltee chakki dekh ke, diya Kabira roye
Dui paatan ke beech mein, sabut bacha na koye"
(Seeing the grinding mill, Kabir wept. Between two stones, nothing stays whole. )
Trait: Cutting Red Tape
The Chakki is “bring Aadhaar for a birth certificate” and “bring a birth certificate for Aadhaar.” The citizen is grain. Be the hand that stops the stone. Single-window, deemed approval, self-attestation , these are your hands. If you add one more “NOC,” you turned the stone.
4. Time Is a Tax: Speed, Focus, Persistence
"Kaal kare so aaj kar, aaj kare so ab
Pal mein pralaya hoyegi, bahuri karega kab"
(Tomorrow’s work today, today’s now. Catastrophe in a moment — when will you act? )
Trait: Bias for Action
'Pralaya' is a child dying for lack of oxygen, a farmer taking his life due to delayed relief, a case dismissed for endless adjournments. The Tehsildar who conducts a spot enquiry in 24 hours, the CMO who clears a referral in 10 minutes, the linesman who climbs the pole in the rain ; they stop 'Pralaya'. “Put up next week” is administrative negligence.
"Duvidha mein doou gaye, maya mili na Ram.
Ekai saadhe sab sadhai, sab saadhe sab jaaye"
(Caught in doubt, you lose both the world and God.
If you focus on one thing, everything gets done.
If you chase everything, you get nothing.)
Chase one, achieve all. Chase all, lose all.
Trait: Prioritisation
A BDO has 52 schemes. A headteacher has 20 circulars. A beat officer has 15 registers. What matters: learning outcomes, IMR, conviction rate, or water table. Conduct one real parent-teacher meeting rather than celebrate twenty five. One resolved land dispute is worth more than ten “review meetings.”
"Dheere dheere re mana, dheere sab kuch hoye
Mali seenche sau ghada, ritu aaye phal hoye"
(Slowly, mind, all things happen. The gardener waters a hundred pots; fruit comes in season. )
Trait: Patient Persistence
Ending open defecation, improving classroom learning, segregating waste , there is no 'Tatkal'. You are 'Mali' . Daily 'Seencho': inspect, nudge, review, repeat. Ritu of behaviour change takes years. Cynicism is 'Maya'. Retire, but do not tire.
5.The Thread of Quality: Craft, Detail, Empathy
"Jhini jhini bini chadariya,
Kaahe ka tana, kaahe ki bharni,
kaun taar se bini chadariya"
(I wove a fine sheet. What warp, what weft, with what thread was it woven? )
Trait: Craftsmanship in Public Service
The 'Chadariya' is your service: ration card, FIR, lesson plan, discharge summary. One wrong 'Taar', wrong name, wrong section, wrong dose , and the citizen is left exposed. Check the warp and weft, 'Jhini' work is patriotism.
"Pothi padh padh jag mua, pandit bhaya na koye
Dhai akhar prem ka, padhe so pandit hoye"
(Reading books, the world perished, yet none became wise. Read the two-and-a-half letters of love, and you become wise. )
Trait: Empathy Over Proceduralism
'Pothi' is your manual, GR, circular. Prem is why it exists. If Rule 4(b) denies aid to a flood victim because a “form is incomplete,” you have read 'Pothi' but failed ,'Prem'. Use relaxation clauses. Use humanity. That is 'Pandit'.
"Jaat na pucho sadhu ki, puch lijiye gyan
Mol karo talwar ka, pada rehan do myan"
(Do not ask the saint’s caste, ask his wisdom. Price the sword, let the sheath lie. )
Trait: Non-discrimination & Merit
In your 'Bazaar', do not see caste, gender, religion, or dress. See 'gyan' , need, right, eligibility. The 'Myan' is surname, accent, clothes. The 'Talwar' is the human in distress. Price that.
6 .Speech, Critics, and the Mirror
"Aisi vani boliye, man ka aapa khoye
Auran ko sheetal kare, aaphu sheetal hoye"
(Speak words that dissolve ego. They cool others, and you become cool. )
Trait: Dignified Public Dealing
“Go to that counter” is hot speech. “Let me help you here” is 'Sheetal'. During a riot, in a hospital, at a public service centre, your 'Vani' is medicine or poison. Choose. 'Aapa khoye 'means no “Do you know who I am?” You are the government. Be 'Sheetal'.
"Nindak niyare raakhiye, aangan kuti chhawaye
Bin pani sabun bina, nirmal kare subhaye"
(Keep your critic close, build him a hut in the courtyard. He cleans you without soap or water. )
Trait: Grievance Redressal & RTI
The RTI applicant, audit memo, news report, public complaint , that is 'Nindak'. Do not transfer it or him. Do not threaten him. Build a 'Kuti' : CPGRAMS, 'Jan Sunwai,', social audit wall. He makes you 'Nirmal'. Corrupt systems hate critics. Clean ones employ them.
"Jab main tha tab hari nahi, ab hari hai main nahin
Prem gali ati saankari, ta mein do na samahin"
(When I existed, duty did not. Now duty exists, I do not. The lane of love is narrow; two cannot pass. )
Trait: Self-Effacement
“Hari” is public interest. “Main” is your photograph, credit, ego. In 'Prem Gali' only one passes. Choose. Press notes should read “the district administration did it,” not “I did it.” Awards are 'Maya'. Outcomes are 'Hari'.
In sum, Kabir’s Dohas furnish a timeless ethical compass for public administration, transcending statutory prescription by foregrounding conscience, equity, and restraint. They admonish the servant of the state to regard authority as trusteeship rather than possession, to privilege impartiality over patronage, and to cultivate craft, empathy, and deliberative speed in the discharge of duty. In an era marked by procedural hypertrophy and performative governance, Kabir recalls the bureaucracy to its moral purpose: the mitigation of suffering and the enlargement of human dignity. Thus, where law provides the skeleton of governance, Kabir supplies its soul , rendering service not merely efficient, but humane and legitimate.
The state has laws. Kabir gives you conscience. The service has rules. Kabir gives you reason.
( Avtar Mota )